Privacy Policy

Korea Agro Co., Ltd. ("the Company") values your privacy. This Privacy Policy explains the personal data we collect, the purpose of use, retention periods, processing entrustment, and the rights of data subjects. It applies to personal data collected through the inquiry feature on the Company's website (agrokorea.net).

1. Personal Data We Collect

The Company collects the following data to receive and respond to inquiries.

• Required: name, email address, inquiry message
• Optional: company/organization, phone number, inquiry type
• Automatically collected: technical information related to transmission (e.g., timestamp) may be processed to deliver the service.

2. Purpose of Collection and Use

• Verifying and responding to inquiries regarding product supply, technical cooperation, and partnerships
• Managing consultation history and follow-up communication

The Company does not use personal data for purposes other than those stated above and obtains prior consent if the purpose changes.

3. Retention and Use Period

As a rule, collected data is destroyed without delay after the inquiry has been answered and the consultation completed, except where retention is required by applicable law.

• Inquiry/consultation records: retained for up to 1 year after completion, then destroyed
• Where retention is required by law: for the period prescribed by that law

4. Entrustment of Personal Data Processing

To smoothly receive inquiries and send email, the Company entrusts personal data processing as follows.

The Company stipulates data protection requirements in entrustment contracts and supervises the processors accordingly.

5. Provision to Third Parties

The Company processes personal data only within the purposes stated in Section 1, and provides it to third parties only with the data subject's consent or where permitted under Articles 17 and 18 of the Personal Information Protection Act.

6. Rights of Data Subjects and How to Exercise Them

Data subjects may exercise the following rights at any time:

• Request access to personal data
• Request correction of errors
• Request deletion
• Request suspension of processing

Requests may be submitted to the privacy officer below in writing, by phone, or by email, and the Company will act without delay.

7. Destruction of Personal Data

• Procedure: Data is destroyed without delay once the retention period expires or the purpose is achieved.
• Method: Electronic files are permanently deleted by non-recoverable means; paper documents are shredded or incinerated.

8. Security Measures

The Company implements measures such as access-rights management, access logging, minimizing personnel handling personal data, and staff training to ensure data security.

9. Privacy Officer

10. Remedies for Rights Infringement

For reports or consultation regarding privacy infringement, you may contact the following Korean authorities:

• Privacy Infringement Report Center (118, privacy.kisa.or.kr)
• Personal Information Dispute Mediation Committee (1833-6972, www.kopico.go.kr)
• Supreme Prosecutors' Office Cybercrime Investigation (1301)
• National Police Agency Cyber Bureau (182, cyberbureau.police.go.kr)

11. Changes to This Policy

If this Privacy Policy is amended due to changes in law, policy, or security technology, the Company will announce the changes on the website before the effective date.

Announced: January 1, 2026 · Effective: January 1, 2026